Internal Reference Number: FOI_7149
Date Request Received: 26/04/2023 00:00:00
Date Request Replied To: 27/04/2023 00:00:00
This response was sent via: By Email
Request Summary: Patient Entertainment
Request Category: Health
| Question Number 1: Does the Trust have a patient entertainment offering? Yes, in all applicable wards Yes, in some wards No | |
| Answer To Question 1: Yes, most in-patient bed spaces are supplied with a bedside TV/Phone, operated by Hospedia. | |
| Question Number 2: If yes in all or some wards: Is the system free or is there a charge for patients, or is the service chargeable for either all or some content? | |
| Answer To Question 2: The majority, but not all wards or all bed spaces, are provided with bedside TV/phone. The system is operated by Hospedia and charges set by them, apply. | |
| Question Number 3: Does the system offer information services in addition to entertainment, for example nurse call or meal ordering? | |
| Answer To Question 3: No | |
| Question Number 4: Does your solution use your own Wi-fi infrastructure? | |
| Answer To Question 4: No | |
| Question Number 5: Does your solution use your own internet circuit, and if so, is this dedicated for the service? If so, what is the bandwidth size and utilization? | |
| Answer To Question 5: No | |
| Question Number 6: Please advise if patients can bring their own devices? If so, are they able to gain access to your Wi-Fi? If so, what services can they access on your Wi-Fi? If so, are there any restrictions? If so, how do you provide a charging facility whilst meeting your local Electrical Safety Policy? | |
| Answer To Question 6: Patients can bring their own devices and access a public wi fi network, charging facilities are provided on a protected ring main, in the Trust operated catering outlets. | |
| Question Number 7: Do you provide devices for patient use? If yes, what type? If yes, what percentage of beds do these cover? If yes, does your own IT team support the patient facing devices? If no, do you have a managed service support partner? | |
| Answer To Question 7: No. | |
| Question Number 8: What streaming services do you offer? Do you have licences for these either as individual licence per device or Trust-wide? Are streaming services only available to those who have personal accounts setup already? Do you help patients setup their own streaming accounts? How many beds/wards do you have at your hospital/s? | |
| Answer To Question 8: We do not offer streaming services. We have 450 beds across 22 wards | |
| Question Number 9: Are you able to provide a contact for Patient Entertainment, | |
| Answer To Question 9: Ian Robinson, Head of Facilities, is the Trusts point of contact for Patient Entertainment Systems. | |
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Our staff at 黑料网 District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.
